HOW5STARSHOME WORKS FOR GUESTS
5STARSHOME SEARCH ENGINE
With our powerful search engine you can find your ideal property quickly and efficiently.
LIST OF AVAILABLE PROPERTIES
We have the best and most relevant partners to offer you the best properties portfolio for your ideal vacation.
BOOK ON ONE OF THE MOST RELIABLE PORTALS
After more than 15 years offering the best service and the best experiences, book with peace of mind and reliability.
HOW TO FIND THE IDEAL HOUSE WITH 5STARSHOME?
On the main page of the 5Stars Home website called “INICIO” you will find an accommodations search engine.
- First of all, choose the dates you want to travel.
- You can also activate smart search by writing down your travel availability dates and the number of days you want to stay.
- You have the option to choose your favorite region or see them all.
- Write down the number of adults and children accompanying you.
- Press SEARCH and be amazed at everything we have for you.
ALRIGHT! NOW IS THE TIME TO FIND YOUR
IDEAL ACCOMMODATION.
At the top of the ACCOMMODATIONS 5Stars Home page you can filter the property with your main preferences, speeding up your search.
Additionally, you can change the way of viewing the list of 5StarsHome ACCOMMODATIONS with 3 possibilities;
- List.
- Mosaic.
- Map.
More ... you can also order the accommodations by;
- NUMBER OF PEOPLE.
- PRICE FROM LOW TO HIGH
- PRICE FROM HIGH TO LOW
- ASSESSMENT
Done! ... you have found the house for your next vacation.
If you want to know more about our 5StarsHome, operation, please do not hesitate to contact us. We are at your disposal both by phone +34 971 092 397 and by email info@5Stars Home.com
YOU HAVE SEVERAL OPTIONS BEFORE BOOKING
1. Call 5Stars Home so an agent can help you.
2. Contact through the web before booking to clear any questions you have, we, from 5Stars Home are here to help you.
3. You understand the system, it is decided, you have no doubts and you are about to book ... go ahead! Click to BOOK
4. You will see a complete breakdown of the reservation;
- Rental price details.
- Included or mandatory services.
- Services that you can extra hire to improve your reservation.
- PROMOTIONAL CODE option if you have it.
5. Enter all the PERSONAL DATA that the system asks you for, it will be very important for billing and communication.
6.OBSERVATIONS; write down here all the information that you think will be of interest to us as an example, arrival after hours, birthdays, surprises, events.
7. Now we are at the end of process, it is time to choose the payment method that you like the most;
- Credit card
- Wire transfer
- PayPal
8. You only have to accept the terms and conditions of the reservation and click RESERVE.
CONGRATULATIONS EVERYTHING IS READY AND RESERVED ...
WE ARE GOING ON A TRIP, I AM ALREADY NERVOUS ...
OH YEAH.
1. From now on let yourself be carried away by us, you have a 5StarsHome team at your disposal.
2. We send you all the information and instructions by email.
3. Very important, don't forget to access the 5StarsHome guest intranet. Here you can register all travelers to speed up the check-in process (in the Balearic Islands it is mandatory to present the data to the authorities for security and control purposes, in addition to a document signed by you, that you can digitally sign on our intranet. )
4. You can send the 5StarsHome intranet link to your travel companions, so that each one can enter their own data in a safe and comfortable way.
5. On the 5StarsHome intranet there are also property related services that you can hire if you need them.
6. You will also receive by email several services of interest related to the reservation that may be very useful for you, such as, booking a car or transfer, bicycles, home staff, home chefs, shopping at home ... and much more.
7. Download the 5Stars Home IOS or Google Play App for free, you can start exploring the island and taste your favorite places, so when you are in Mallorca you will be very clear about what to see and do.
If we do not have it, ask for it, we organize it with pleasure, we are here for you and only for you.
YOUR TRIP HAS ALREADY STARTED AND YOU ARE ON THE WAY TO YOUR 5STARSHOME VACATION HOME
1. When you arrive at one of our destinations, contact our team to inform the exact time of your arrival at the meeting point or the property (as we have previously informed you by email).
2. A 5StarsHome Guide will have the property ready for your arrival.
3. You will receive a welcome and keys delivery.
4. We explain the use of the property and peculiar instructions of the property.
5. In addition, we are here to answer all your questions about the surroundings, services, and needs that you may have on your vacation
6. Once our guide to the 5StarsHome, property leaves, you have a phone number from our company 5StarsHome 24 hours a day during your stay, for questions, suggestions and emergencies.